Veloura - Crafted for the confident woman
Privacy Policy
Last updated: January 2026. This policy explains how Veloura - Crafted for the confident woman. collects, uses, and protects your personal information when you shop with us.
1. Information We Collect
When you create an account, place an order, or contact us, we collect information such as your name, phone number, email address, delivery address, and payment details. We also collect basic usage data (like pages visited) to improve your shopping experience.
2. How We Use Your Information
Your information is used to process orders, arrange delivery, send order updates, respond to support requests, and — with your consent — share offers and new collection updates. We never sell your personal information to third parties.
3. Payment Security
All payments are processed through secure, PCI-compliant payment gateways (including Razorpay). We do not store your full card, UPI, or net-banking credentials on our servers.
4. Data Sharing
We share information only with trusted service providers necessary to fulfil your order — such as courier partners for delivery and payment processors for transactions. These partners are contractually bound to protect your data.
5. Your Choices
You can update your profile details, manage saved addresses, or opt out of promotional messages at any time from your account settings. You may also request deletion of your account data by contacting our support team.
6. Cookies
We use cookies and local storage to keep you logged in, remember your cart, and understand how our website is used, so we can keep improving it.
Contact Us
For any privacy-related questions or requests, reach out to our support team.